We've been noticing that most carriers (USPS, DHL eCommerce, UPS, etc) aren't scanning packages as frequently as they normally do. Some packages will appear to be stuck in a single location for multiple days and then suddenly deliver on time to the customer, others don't show any movement in-transit until the order is delivery. This can understandably be a bit confusing and frustrating.
We advise you to refer to our ETA first, to check if your order has passed the standard shipping time frame: https://interestpod.co/pages/shipping-delivery
If the tracking information on your package is incorrect (for example showing a destination that is not en route to you), or it hasn't been updated in more than 12 - 15 days, it is possible that your package is lost. Please Contact Us with the detail of your order and one of our agents will assist you right away.
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